Shipping policy

Shipping Policy

Effective Date: 6/23/2025

This shipping policy outlines our processing timelines, shipping methods, liability disclaimers, and fraud prevention terms.

1. Shipping Timeframes

  • Bundles: 1–3 business days for processing, then 7–10 business days for shipping

  • Closures & Frontals: Custom made-to-order. Processing time up to 4 weeks before shipping

  • In-Stock Items: Ship within 2–3 business days

All shipping timelines are estimates and may vary during holidays, sales, or vendor delays.

2. Delivery Confirmation

  • All orders require a signature upon delivery to ensure secure receipt.

  • The customer is responsible for being available to receive and sign for the package.

3. Shipping Liability

  • Once an item has been shipped and tracking indicates delivery, The Lifestyle Hair Co. is no longer responsiblefor the package.

  • We are not liable for:

    • Lost or stolen packages

    • Delays caused by shipping carriers

    • Packages marked “delivered” but not received

    • Packages sent to incorrect addresses due to customer error

4. Address Responsibility

  • The customer must provide a complete and accurate address at checkout.

  • We do not edit shipping information after purchase.

  • Packages sent to incorrect addresses due to user error are not refundable or replaceable.

5. Fraud Prevention

  • Billing and shipping addresses must match. Orders with mismatched information may be canceled.

  • We reserve the right to verify the identity of any customer before processing an order.