Contact

Contact Information Policy

Effective Date: 6/23/25

The Lifestyle Hair Co. prioritizes communication transparency. This policy governs how and when we respond to inquiries, and protects our business from delayed disputes or false claims of unresponsiveness.

1. Business Hours

Our customer service team is available:
Monday – Friday, 8:00 AM – 6:00 PM EST

2. Response Time

  • Please allow up to 24 business hours for a response.

  • Inquiries are answered in the order received.

  • We do not monitor or respond to messages outside of operating hours.

3. Methods of Contact

4. Dispute Protocol

Customers are required to contact us before initiating any chargebacks or payment disputes. Failure to do so may result in the dispute being treated as fraudulent and pursued accordingly.